Refund policy
B’pure Return Policy
At B’pure, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied, we offer a 14-day return policy under the following conditions:
1. Eligibility for Returns
• Items must be returned within 14 days of the delivery date.
• All items must be in their original condition, unworn, unwashed, and with all tags attached.
2. Shipping Costs
• Customers are responsible for covering the cost of return shipping.
• We recommend using a trackable shipping method to ensure your return reaches us safely, as we cannot be held responsible for lost or delayed returns.
3. Refund Process
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to the original payment method within 5-7 business days.
4. Exclusions
• Sale items and final-sale products are not eligible for returns or exchanges.
If you have any questions or need assistance with your return, please contact us at info@bpurejbi.com
Thank you for shopping with B’pure!